How many times have you heard someone say, ‘Why do we have to change? There’s nothing wrong with the way we do it.’ Or, how many times have you said that? It is not unusual, and we have all experienced resistance to change including being the resistor. Yet, somehow, change keeps happening.
The amazing aspect of the change management discussion is we live with change all the time. Generally, we learn to adapt to the changes in our lives. Once upon a time, we were not contactable 24/7. Yet the majority of us converted to that way of life. For some, it has taken over their lives. They can’t live without it.
So how did that happen without resistance to the change? Why is change more difficult especially in our workplace?
Culture obviously has an impact. However, how we deliver the message that change needs to happen is also key. Consistent messaging all the way through a change management process is also vital. Communicating the benefits and answering everyone’s question ‘what’s in it for me’ are part of the required content.
Neuroscience research tells us there are ‘motivators’ which will leverage change. If you utilise these ‘motivators’ in your communications, you will be covering the needs of every person affected by the change. If you don’t and you don’t check your progress along the way, well, we all know what happens then.
Change management doesn’t need to be hard or difficult. In fact, it can be an extremely rewarding experience, individually and as a team or organisation. Remember, to experience this reward, it needs to be done the right way.